Legal notice

Play Product Studio Co., Ltd.

 

〒151-8575
2-11-1 Sendagaya, Shibuya-ku, Tokyo

〒150-0001
2-22-16 Jingumae, Shibuya-ku, Tokyo Shinko 2nd Building 6F

 

Representative Director Takayuki Sugai

https://www.maisonspecial.co.jp/

 

Please refer to each product introduction page.

 

Except for some products, you can return, exchange, and cancel your order within 7 days after the product arrives.

* Orders may not be accepted depending on the contents of the order, product status, etc.

* For defective products, we will only replace them with the same product only if they are in stock.

 

If you wish to return, please be sure to contact us separately from the form specified by us (which refers to "Contact").
We cannot accept returns other than the method specified by the Company.

* If the product is defective, we will replace it with the same product only if there is stock. If there is no exchange stock, we will respond by refund.

 

If the delivered product is a defective product, the return shipping fee other than the product that is different from the order contents will be borne by the customer.

* Please note that products purchased at Maison Special Online Store are not replaced and returned at stores.

 

・ We will ship within 5 days after the order is confirmed.

* Reserved items are the same as the set time.

·It depends on the delivery region.

・ Shipping may be delayed due to force majeure such as bad weather.

 

・ Consumption tax: 10 % of the product price

・ Domanation fee: Nationwide 550 yen (tax included)

* Free shipping on purchases of 22,000 yen or more

・ COD fee: 330 yen (tax included)

 

·credit card

(VISA, Master, JCB, American Express)

・ Amazon Pay

・ Payment (Pedi)

・ PayPay

・ Rakuten pay

 

・ Credit card: It depends on the closing date of your credit card and the contract. Please check the card company you are using.

・ Amazon Pay: It depends on the closing date of your credit card and the contents of the contract. Please check the card company you are using.

・And paid (Pedi): In principle, it will be paid by the 10th of the month following the order, and in the case of an account transfer, it will be withdrawn on the 12th of the following month. However, January and May may be 20 days.

For more informationpaidyInquiry windowPlease contact us.

・ PayPay: It depends on the closing date of your credit card and the contents of the contract. Please check the card company you are using.

・ Rakuten Pay:It depends on the closing date of the payment method registered in Rakuten Pay and the contents of the contract. Please check with Rakuten Group Co., Ltd. for details.

 

TEL: 03-3796-6834

Reception hours: 11: 00-17: 00 (excluding weekends and holidays, year -end and New Year holidays, large holidays)

Mail: info_maisonspial@playproductstudio.co.jp