Terms of service

-The terms of use

PLAY PRоDUCT Studiо (hereinafter referred to as "our company") is a service provided through the website "MAISON SPECIAL OFFICIAL SITE" (hereinafter referred to as "this site"). The terms of use of) (hereinafter referred to as the "Terms") of) are determined as follows, and users who use this service (No. 1)3Define it in the article. The same is applied to the contract with).

 

  • Scope and change of these Terms

 

  • These Terms shall apply to all users regarding the use of this service.
  • The Company is informed of the content of these Terms, and the content of this agreement and the timing of its effects on the site or the appropriate method such as email (hereinafter, "notification of change in these Terms"). By doing so, all or part of these agreements can be changed as appropriate.
  • In the preceding paragraph, if the Company has changed all or part of these Terms, the use of this service shall apply the changed terms.
  • If the user does not agree to the change of these Terms, the contract for this service can be terminated after the change of the change in these Terms is notified. However, if the user uses the Terms of the Terms and uses this service, it shall be deemed to have agreed to the change.

 

  • 　Use of this service

 

  • Users shall agree in advance for laws, ordinances, rules, notifications, these Terms, the FAQ and the "Privacy Policy" separately specified by the Company.
  • Minor users cannot use the Service unless the qualified legal agent has the prior consent.

 

  • 　user

 

In these Terms, "Users" means that all of these Terms are understood and accepted, and then the content of images, texts, designs, logos, video, programs, ideas, information, etc. provided by the Company (hereinafter A person who searches, browses, or uses this service.

 

  • 　Suspension of use of this service

 

The Company can take measures to suspend the use of this service to the user and take other measures to be considered appropriate without notifying the user in any of the following items in any of the following items. will do.

  • When it is found that the content of the "input of delivery information" (hereinafter referred to as "delivery destination") in the shopping cart of this service is found to include false items.
  • In the past, it was found that some services provided by the Company have been found to have due to delays in implementation of payment debt, etc. for long -term products, refusal to return and exchange, and other defaults for other debt. case
  • In the past, it turns out that the act of Article 11 of these Terms (prohibited) has been performed.
  • In addition, if you violate the provisions of the following terms (including these agreements, not limited)
  • The terms that the user agreed on the content
  • The terms that the Company indicated in advance that the content of the contract is the content of the contract.

 

  • 　Use of personal information

 

In connection with the use of this service, the Company shall handle the personal information of the user that we know in accordance with the "privacy policy" specified by the Company separately.

 

  • 　Purchase of products, etc.

 

  • Users can purchase products from us using this service.
  • If the user wishes to purchase a product, etc., the company shall apply for the purchase of the product, etc. according to the method specified separately by the Company.
  • When the reception process of the application set forth in the preceding paragraph has been completed in the Company and an email that notices that the product etc. has been shipped from the Company, the user and the company will have a sales contract with the user and the Company. It shall be established.
  • Regardless of the provisions of the preceding paragraph, if there is an improper or inappropriate act regarding the use of this service, the Company may cancel, cancel the sales contract, or take other appropriate measures.
  • Delivery of products by this service is limited to Japan.

 

 

  • 　payment method

 

  • The amount paid for the product, etc., is the total amount of the product, including the consumption tax, the delivery fee, the cash on delivery fee, the handling fee for this, and the consumption tax related to these fees.
  • Regarding the payment of products purchased by this service, the payment method (hereinafter referred to as "credit card") is limited to payment methods (hereinafter referred to as "credit cards"). I will do it.
  • If you are paid by a credit card, you shall follow the conditions that the user will contract separately with a credit card or other company. In relation to the use of credit cards, etc., if some dispute occurs between users and companies such as credit cards, it shall be responsible for resolving between users and the company such as credit cards. Masu.

 

  • 　Returns and exchanges of products, etc.

 

  • Returns and exchanges of products shall be accepted only in the following cases. Returns of products purchased through this site shall be returned according to the provisions of Paragraph 2, and cannot be returned or exchanged at stores other than this site.
  • If there is a defect in the product, etc.
  • When products that are different from your order are arrived
  • In the case of products that were damaged during delivery
  • It does not fall under any of the above (1) to (3), and after the product arrives7If it is within the day and does not fall under any of the following. However, products that have "not to be returned" on the sales page cannot be returned.
    • When used, repair, washing, or cleaning
    • If you lose your delivery note
    • If you lose your warranty, product tag, label
    • If the status of the product at the time of return (including the accessories of the box and the product, but not limited to these) is damaged, dirty, lost, etc. compared to the delivery.
    • When the product smells, dirt, or scratches occur under the user
    • When the package is opened in a product where the package is part of the product
    • Hygiene products such as underwear, swimwear, cosmetics, etc., lucky bags, sale products, reserved items
  • The user shall apply for a return specified in the preceding paragraph according to the procedure specified by the Company separately, and the cost of return from the previous paragraph (1) is borne by the Company, and the selling price at the time of purchase by the user. Return or replace the online store points used when purchasing a postage, cash on delivery fee, and returning product. In addition, even if you wish to replace it with a substitute, you may not be able to replace it because of missing goods. In the preceding paragraph (4), the user shall be borne by the user, and the company shall be refunded at the selling price at the time of purchasing by the user, and the Company shall be refunded. Shall not.
  • From the after -delivery process of the product to the arrival of the product, it is not possible to withdraw or cancel the order of the product, unless there is a reason to be returned to our blame (returned after the product arrives. I will do it as specified in Paragraph 1).

 

  • 　Exemption on products, etc.

 

  • The Company has its quality, material, functions, performance, compatibility with other products, and other defects, and damage, loss, disadvantages, etc. caused by these. Except for the reasons to be liable to the Company and the case specified in the preceding Article, no guarantee or burden shall not be taken.
  • Regarding troubles due to unknown delivery destinations, we will deliver products, etc. by contacting the user registered contact information and delivering the product to the specified delivery destination when purchasing the product. The debt shall be exempted from the debt.

 

  • Disclaimer

 

  • If you provide links to other websites or resources from this service, or if you provide links to this service from a third -party website or resources, the content of the linked destination, the use, and the results ()) It includes legitimacy, validity, accuracy, certainty, safety, latest and completeness, but not limited to these). If we rationally determined that the contents of the linked website or resources are illegal or inappropriate in management and operation of this service, the user is not required. The link destination can be deleted.
  • During this service, advertisements (including sweepstakes advertisements, not limited) or trading with advertisers who advertise (including participation in the promotion of sweepstakes, but not limited) In some cases, the user will make a deal with the advertiser at his own judgment and responsibility, and we shall not be liable for this. The contents and conditions for transactions such as payment of products, etc., contract conditions, guarantee, collateral liability, and license, etc. are not guaranteed by the Company, and we are listed in this service. We shall not be liable for damages caused by users due to transactions performed via advertising or advertising.
  • In the following cases, the Company shall not be liable for any damages, losses, disadvantages, etc. of the user directly or indirectly, even if the service is temporarily suspended, discontinued or changed. Masu.
  • When a catastrophe such as fire, earthquake, flood, lightning strike, heavy snow occurs
  • In the event of a social anxiety such as war, civil war, terrorism, riot, and riot
  • If we do not receive appropriate services from telephone companies, shipping companies, or providers we have contracted
  • When we have a reasonable reason that we cannot respond technically
  • The Company shall be exempted and exempted by the company by processing the affairs according to the contents of the user's registration.
  • If the user uses the Service to provide any damages to other users or third parties, the user will solve this at that responsibility and cost, and to the Company at all. It shall not give damage, loss, disadvantage, etc.

 

  • 　Prohibited matter

 

Users shall not do the following actions at all. In the unlikely event that the Company or third party causes damage, the user shall be liable for all the damages.

  • An act that causes other users, other third parties other than other users, or acts that cause inconvenience, disadvantages or damage to the Company
  • An act that infringes the intellectual property rights, portrait rights, privacy rights, privacy rights, publicity rights, and other rights of other rights, such as other users, other users, or the copyright of the Company. One act
  • The act of using this service for commercial purposes (but excluding those approved by the Company)
  • Acts that are contrary to public order and morals or acts that violate other laws or regulations
  • Acts to register information including false or misleading content
  • Acts obtained through this service by users outside the scope of private use
  • Content obtained through this service via a third party other than other users or other users, is also similar to this, similar acts, and similar acts.
  • Acts to collect, accumulate or preserve other users' personal information
  • Computer viruses, computer viruses, computer viruses, computer codes, files, programs, etc. designed to hinder, destroy, and restrict computers software, hardware, and communication devices are uploaded to this service or sent by e -mail. Act

(10) Other acts to rationally judge that we are inappropriate, such as damaging or destroying our company.

 

  • Intellectual property right

 

  • All intellectual property rights of content provided through this service shall all belong to us.
  • Regardless of the purpose of the company, we have discovered an act prohibited by domestic and foreign copyright laws and other laws and regulations, such as unauthorized double made of our content, unauthorized reproduction, or other secondary use. Is to take legal measures immediately.
  • In the event that a dispute occurs between the third party in violation of the provisions of this Article, the user will resolve such a dispute in the responsibility and cost, and will give us any damage, loss or disadvantage, etc. Shall not.

 

  • 　Information management

 

  • The Company collects the following information on the user's access history to investigate the user's access history and usage status or to improve the service to users.
  • Information about the IP address or the aircraft identification number of the mobile terminal when the user accesses the server of this service
  • Our company acquisition through cookie technology (a technology that temporarily writes data to user computers through a web browser and records the number of visits, etc. of the site, etc.) User access information
  • Users shall understand in advance that the use of this service may be restricted if the user has set a setting to refuse cookies in the WEB browser.

 

  • 　Maintenance of this service

 

In order to maintain the operation status of this service, we temporarily provide all or part of the provision of this service without making any notifications to the user in any of the following. Can be stopped or stopped.

  • In the case of regular maintenance and emergency maintenance of a computer system (hereinafter referred to as "system") for providing this service
  • When it becomes difficult to operate the system due to a catastrophe such as fire, earthquake, flood, lightning strike, heavy snow, etc.
  • When the system becomes difficult due to social anxiety such as war, civil war, terrorism, riot, and disturbance
  • If the system is difficult due to poor system, unauthorized access from third parties, or computer virus infections, etc.
  • When requested by administrative institutions and judicial agencies on a considerable basis
  • Other unavoidable when the company determines that it is necessary to stop or cancel the system

 

  • Compatibility law / jurisdiction

 

  • The use of this service and the interpretation and application of these Terms shall conform to the Japanese Country Law.
  • If there is a problem that cannot be solved by the Terms or the Company's guidance or response to the use of this service, both the Company and the user shall be discussed in sincerity and solve this.
  • In the event of a lawsuit regarding the use of this service, the Tokyo District Court or the Tokyo Simplified Court shall be the same jurisdiction court.

 

 

Established February 1, 2019

20214Month1Day revision

2023 2Month1Day revision

 

-Member terms

PLAY PRоDUCT Studiо (hereinafter referred to as "our company") is "MAISON SPECIAL MEMBER ', which we operate and manage.SMembership rules (hereinafter referred to as "membership rules") of the membership registration service (hereinafter referred to as "this service") are determined as follows and the members who use this service (No. 1)1Apply to the contract with the Article).

 

First1Chapter Membership rules

 

First1Article (member)

Members are "MAISON SPECIAL MEMBER, which is operated by the Company, after approving the membership agreement.'SApplied to enroll, and under the consent of the enrollment4Customers who have completed the procedure according to the provisions of the article. "MAISON SPECIAL MEMBER'SWhen joining, we shall agree to the "Privacy Policy" separately specified by the Company.

 

First2Article (notification of membership agreement)

Membership rules are first4Article1It will be notified to the members by publication on each member -only page prescribed in section (1) and ②, and other methods specified by the Company.

 

First3Article (Change of Membership Terms)

  1. The Company will change the content of the membership agreement, and the content of the subsequent membership agreement and the timing of its effectiveness will be published on the site or in appropriate methods such as email, etc. Can be changed.
  2. In the preceding paragraph, if the Company changes all or part of the membership rules, the use of this service shall be applied.
  3. If you do not agree to change the membership agreement, you may end the contract for the Service before the change of the change of the membership agreement is notified. However, if the member changes the membership agreement and used this service, it shall be deemed to have agreed to the change.

 

First2Chapter Enrollment procedure, etc.

 

First4Article (enrollment procedure)

  • Regarding enrollment, it is possible to join by one of the following methods.
  • Join from MAISON SPECIAL store

MAISON SPECIAL OFFICIAL SITE (hereinafter referred to as "this site") Install the MAISON SPECIAL official application (hereinafter referred to as "this app") from the member -only page on the site, and need information required from the member registration page on this app. (Hereafter, it is called "member information").

  • Enrollment from this site

Entering membership information from the membership registration page on the member -only page on this site, it is shall be able to join by registering.

2. Our company is the first time when the applicant to join or in the past15If you fall under any of the Articles, or if you have any other reason as a member, you may be refused. Members shall be limited to individuals living in Japan, and the communication costs for membership registration procedures will be borne by applicants.

 

First5Article (membership card)

Members who joined by the method of paragraph 1 (1), (1), and (1), the preceding Article, are one of the "barcodes" displayed on My Page or "Membership ID listed below the barcode" as membership card. And it can be used on this site.

 

First6Article (Change of Member Information)

If you have a member information change, you must immediately procedure the membership information of My Page. If the change procedure is not made, you may not be able to receive benefits or notices. Please note that we do not perform changes by store, telephone or email.

 

First3Chapter Member benefits

 

First7Article (privilege)

  1. Members log in from the membership screen before purchasing the product at each MAISON SPECIAL store, when purchasing the product before checking the cashier, or on this site, and before purchasing the product. If you do, you can receive various benefits. Please note that if you can not present your membership card before checking the cashier, or if you go to the shopping cart without logging in from the membership screen when using this site, you will not be able to receive the benefits.
  2. Members can receive points and various bonus services according to the annual purchase amount. However, repair price, processing price, shipping fee, consumption tax, other products specified by the Company, and purchases without membership card are not included in the annual purchase price.
  3. The annual purchase price is every year3Month1The following year from the day2Calculated from the period until the end of the month (hereinafter referred to as the "aggregation period"), and the members are ended after the aggregation period.3Month1The following year from the day2Until the end of the month, you can use benefits according to the annual purchase price.

 

First8Article (Point grant)

  1. Points will be granted according to the purchase price. (1The fractions less than the points will be cut off.) The items and services that are not eligible for points are as follows.
    • Repair price, processing price, delivery fee, consumption tax, and other products and services specified by the Company.
    • Payment by point use, other payments specified by the Company.
  2. From the final purchase date1By the end of the month, if you do not use the card by purchasing the product, the given points will expire.

 

First9Article (point use)

  1. Members, when purchasing the product1,000Each point1,000You can receive a discount service equivalent to yen. However, it is not possible to discount a considerable amount that exceeds the purchase price.
  2. A fraction less than 1,000 points can be carried over.
  3. Use of points is the enrollment procedure (No. 1)4If the Article is not completed, please note that it cannot be used.
  4. Points cannot be used except for the member.
  5. Members cannot transfer points to third parties.

 

First10Article (Processing when returning goods from purchase)

Members will accept in advance that when returning the items subject to points, the number equivalent to the given points will be subtracted.

 

First4chapter Use of this site (MAISON SPECIAL OFFICIAL SITE)

 

First11Article (use of this site)

When the member uses this site, the "Terms of Use" specified by the Company will be applied.

 

First5Chapter Prohibited matter

 

First12Article (Prohibition of duplicate enrollment)

Members shall not join the Service overlapping. We are1If the members of the name are found to be duplicated, the membership card can be invalidated without the consent of the member. In this case, the points accumulated in the invalid membership card shall expire.

 

First13Article (Prohibition of unauthorized acquisition of points)

Members have not been granted fraudulently, and if the company has rationally regarded the membership card or points by incorrect means, the cards have been counterfeited, transformed, or created in illegal. If so, the membership card and points are not available.

 

First6Chapter Withdrawn Others

 

First14Article (withdrawal)

Members shall be able to withdraw from time to time by having to unsubscribe on My Page. In this case, when you unsubscribe, the accumulated points will all expire, regardless of the expiration date, and you will not be able to log in to My Page and use the membership card.

 

First15Article (Loss of membership)

Members shall immediately lose their qualifications if the Company admits that any of the following reasons, if they violate the membership rules, or have a dishonest act for the use of cards or points. Masu.

  • First5When a prohibited act specified in the chapter is performed.
  • When we decide that it is not equivalent to violate the membership rules and continue to be recognized as a member.
  • When a false registration / notification is performed.
  • When you do not contact the member even if you do a considerable means of communication.
  • When you die. (The member's status shall not be inherited)
  • In addition, when we judge that there is a reason to hinder smooth operation such as services based on the membership rules, and that it is not considerable to continue to be recognized as a member.

 

First16Article (system maintenance, disability, etc.)

The Company temporarily suspends the card dealers, this site, and all of the services of this application due to power outage, system failure, maintenance, card counterfeiting, and other management circumstances without notice. You can do it. Please note that we are not responsible for this, even if the members are disadvantaged or damaged.

 

First17Article (management of ID and password)

  1. The member shall be responsible for strictly managing and storing the user ID and password set by the member himself when registering as a member.
  2. The member shall not transfer, buy and sell, sell, sell, lend, or leak user IDs and passwords, unless we have the prior consent of the Company.
  3. Members shall immediately contact the Company if the user ID or password has been used illegally by a third party.
  4. Members shall be responsible for their own responsibilities due to lack of management of user ID or password, incorrect, mis care for use, and unauthorized use of third parties, and shall not be responsible.

 

First7Chapter inquiry

 

First18Article (window)

Inquiries regarding membership terms are as follows.

 

PLAY PRоDUCT Studiо

Email: info_maisonspial@playproductstudio.co.jp

Reception hours: Weekdays11：00～17：00

(Excluding weekends and holidays, the year -end and New Year holidays, large holidays (hereinafter referred to as "holidays"))

* For inquiries about overtime and holidays, we will respond sequentially from the next business day.

Supplementary Provisions
2019Year02Month01Daily establishment
202104Month01Day revision

202302Month01Day revision