Privacy policy

【About the handling of personal information】

PLAY Co., Ltd. PRоDUCT Studiо(Hereinafter referred to as "our company".) We will manage the customer's personal information safely and use it according to the purpose according to the following policies.

 

  1. About acquisition of personal information

(1) When we get our own personal information from our customers, we will obtain them after clarifying the purpose of use.

(2)In acquiring personal information, we received the consent of our customers in advance and "2. About the use of personal information(1)In order to achieve the purpose of use, the following information is required and the minimum.

  • Information on login and service use to services provided by the Company (hereinafter referred to as "services").

・ For service loginIDAnd password.

・ Information required for membership registration and services (customer gender, date of birth, name, address, phone number, email address,SNSaccount).

・ Information on the grant and use of points, coupon tickets, etc.

・ Information provided to the Company by using the service (information related to electronic payments such as credit cards, information related to cash on delivery, information on delivery of products, etc.).

  • Information to acquire using terminals and cookies used by customers.

・ Information terminals and information terminals used by customersOSInformation about.

・ Information about connection to the Internet.

・IPInformation on address, referral, position.

・ ViewedURLAnd information about the date and time.

・ Information on service usage status.

・ Information about advertising identifiers.

・ Information about log files.

  • Information obtained from a third party.

・ Information acquired based on laws and regulations.

・ Information obtained from a third party with your consent.

 

  1. About the use of personal information

(1) We will use the personal information of our customers for the following purposes.

・ Management of members registered members and other users.

・ Product information, living information, various preferences, etc., advertising and sales promotion activities such as the issuance of e -mail magazines.

・ Business related to the operation of point services.

・ Orders, reserving, delivery (delivery), delivery (delivery), cash collection, sales processing, repair processing, and business processing related to sales and sales.

・ Product planning, product development, purchasing survey, analysis, etc.

・ Marketing such as the conduct of a questionnaire.

・ Customer support.

・ Notifications and inquiries related to services provided by the Company.

・ Other work related to service operation provided by the Company.

 (2) In addition to your own personal information, the personal information we handle includes the personal information of the family and those that are indirectly acquired through customers, such as personal information of the family and the personal information of the delivery destination of the product, but we from customers. For personal information other than the obtained customers, sales services such as orders, reservations, sales processing, repair processing, delivery (delivery), after -sales service, etc., and future product planning, product development, and purchasing. We will use it only for purposes such as analysis, and will not be used to promote sales of information such as product information, living information, and various preferences.

 

  1. About safety measures for personal information

(1) In order to protect your personal information, we will establish in -house rules, including our personal information management rules, and operate them properly.

(2) We will take necessary and appropriate safety measures for risks such as unauthorized access to your personal information, tampering, loss, and leakage of personal information.

(3) We will determine the person in charge of personal information protection in order to thoroughly protect your personal information. In addition, we will strive to educate and enlighten employees, raise awareness of personal information, and conduct necessary and appropriate supervisions by employees so that personal information can be managed.

(4) If we outsource the handling of our personal information to third parties, we will perform necessary and appropriate supervision to the outsourcing so that personal information can be managed.

 

  1. About provision of personal information to third parties, etc.

(1) If we receive consent from a customer, if we receive a legal request from a judicial organization, administrative agency, etc., if it is necessary to cooperate with other organizations, etc., human life, body or property, etc. We will not disclose and provide your personal information to third parties, except in certain cases specified by the Personal Information Protection Law, such as when it is necessary to protect the significant interests of.

(2)  We may outsource the handling of your personal information to third parties with the provision of services to customers. In addition, the commission may outsource the handling to foreign third parties. The following information on information on the protection of personal information in foreign countries, which has been appropriately and rationally obtained, and information on measures to protect the personal information taken by the third party are as follows.

・ The foreign name: United States

・ Information on the protection of personal information in foreign countries that have been appropriately and reasonably obtained:

Please check the information about the foreign system from the following address.

https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku

・ Information about measures to protect personal information by third parties in the relevant country:

I specified the specified purpose (SMSInternational Standards for Privacy Protection (prohibition of re -commissions, provision for re -commissions, and banning personal data, and banning the provision of third -party data within the scope of transmission).ISO/IEC27018) I am certified.

・ Handling of personal information of the contractor:

https://channel.io/ja/terms

(3) Even if you receive your consent, if you disclose and provide personal information to a third party, we will make a decision with the third party regarding the protection of personal information and make a thorough personal information protection.

(4) On the site operated by the Company, advertisements distributed from third parties may be posted, and in connection with this, the third party has obtained cookies of customers who visited the site operated by the Company. And may be used. For the use of cookies, please check the cookie policy specified by the Company.

(5) The Company encrypts a specific individual as information that cannot be identified by hash of personal information obtained from the customer, and then the site.SNSUploading to a platform, etc., it may be used to display an advertisement when the information matches, or provide it to our subsidiaries and affiliates.

 

 

  1. Matters concerning joint use of personal information

We may use the personal information of customers obtained in "1. Obtaining personal information" with our affiliated companies, group companies and customers, with department stores, shopping centers, and other commercial facilities. 。 The items related to the joint use of our personal information are as follows.

 

  • Customer data items to be used

・ Items described in "1. About acquisition of personal information"

  • Range of joint user

・ Our affiliates, group companies, department stores, shopping centers, other commercial facilities, etc.

  • Purpose of joint users

・ Items described in "2. Use of personal information"

  • Address, corporate name and representative name of those who are responsible for managing personal data to be jointly used

・ 2-11-1 Sendagaya, Shibuya -ku, Tokyo

・ MAISON SPECIAL Co., Ltd.

・ Representative director Takayuki Sugai

 

  1. About correction / correction of personal information

(1) We strive to keep your personal information accurate and up to date.

(2) We will respond promptly if you offer your personal information, correction, suspension, deletion, etc. of your personal information. (In addition, it may be necessary to have a certain restriction or the cost of the customer.)

(3) We will provide a "customer window" for requests, inquiries, and consultation from customers regarding personal information.

(4) If you request disclosure, correction, suspension of use, deletion, etc. of personal information, please contact us in the specified document prescribed by the Company. For more information, please check at the customer window. Regarding the disclosure request and the use of notification for the purpose of use,1Fees for times500Please note that you will receive a yen (including consumption tax). In addition, please note that in the case of notification by mail, etc., the actual cost may be charged separately.

(5) The customer window related to the handling of personal information is as follows.

 

PLAY PRоDUCT Studiо

MAISON SPECIAL Customer Support

Reception hours: Japan time11：00～17：00(Excluding weekends and holidays, New Year holidays, and large holidays)

Mail: info_maisonspecial@playproductstudio.co.jp

 

  1. About revision of privacy policy
  • We will continue to review the contents of this privacy policy and other related policies and to improve it.
  • The Company changes the content of this privacy policy and other relevant policies, and informs the content of this privacy policy and its effectiveness by publication on the site or in appropriate methods such as email. As appropriate, you can change all or part of this privacy policy.

 

20192Month1Daily establishment

2021Year11Month5Revision of the day

Revised December 29, 2022

Revised on February 1, 2023

PLAY PRоDUCT Studiо

Representative Director Takayuki Sugai